Welcome to BuyEasy.com (the “Site”), operated by CIA Global. We value your privacy and are committed to safeguarding your personal information. Please take a moment to read this Privacy Policy to understand how we collect, use, and protect your personal data.
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and secure your personal data when you access or use the Site. By visiting the Site, you agree to the practices described in this Privacy Policy. Your privacy is important to us, and we are committed to keeping your information secure. We will only collect information when necessary and relevant to our interactions with you.
We will retain your data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You can also choose to update or delete your personal information at any time through your account on the Site.
2. Data We Collect
We may collect a range of information when you use the Site, whether as a buyer or seller. This includes:
For Buyers:
- Identity data: Full name, gender, date of birth.
- Contact data: Email address, phone numbers, billing and shipping addresses.
- Payment details: Bank account, credit card, or other payment methods.
- Transaction data: Order history, payment details, product views, and usage.
- Technical data: IP address, device information, browser type, and cookies.
- Usage data: Time spent on the Site, browsing history, and interactions.
- Location data: Shared location information when uploading content.
- Marketing and communications data: Preferences for receiving marketing, communications history.
For Sellers:
- Identity and contact data: Full name, company details, business license, tax.
- Bank account details: Bank statements, payment details.
- Transaction data: Order, payment, and product details.
- Technical data: Same as buyers’ technical information.
- Usage data: Seller-specific interactions with the Site.
- Marketing and communications data: Preferences for receiving marketing, communications history.
Additionally, we may ask for biometric data, government-issued ID copies, and other details for identity verification and compliance purposes.
3. How We Use Your Data
We use your information for the following purposes:
For Buyers:
- Processing Orders: To process and deliver your orders, including sharing your details with third-party logistics and payment service providers.
- Customer Support: To respond to inquiries, issues, and provide customer service.
- Marketing & Communication: To send you promotional content and information about our services, provided you have opted in.
- Legal & Operational: To comply with legal requirements, investigate fraud, and fulfill contractual obligations.
For Sellers:
- Seller Account Administration: To manage your account and transactions on the Site.
- Shipping & Logistics: To facilitate delivery of products and respond to seller inquiries.
- Marketing & Advertising: To send promotional materials about your products and services on the Site.
- Legal Compliance: To ensure compliance with legal and regulatory requirements, including due diligence and identity verification.
4. Other Uses of Your Personal Information
We may use your personal data for the following purposes:
- Opinion & Market Research: Anonymous statistical data may be used for surveys and research purposes.
- Improvement of Services: To enhance the layout and functionality of the Site, conduct user experience research, and improve our offerings.
- Competitions & Promotions: To notify winners and advertise offers.
- Third-Party Sharing: Your data may be shared with third parties such as payment processors, logistics providers, marketing agents, and service providers as required for business operations.
5. Marketing and Communication
Subject to your consent, we may send you marketing materials, updates on new products, and offers. You can unsubscribe from these communications at any time using the unsubscribe feature in our emails or via your mobile app settings.
We may use your contact details to send newsletters and promotional materials related to BuyEasy.com or our affiliates. If you no longer wish to receive marketing communications, you can opt out at any time.
6. Third-Party Services & Links
We may share your data with third parties and affiliates for the purposes outlined in this Privacy Policy, including our service providers, payment processors, and marketing partners. We also may use third-party links on the Site, and we are not responsible for the privacy practices of these external sites.
If you choose to use third-party services, such as payment providers or logistics partners, their terms and conditions will apply, and their privacy policies will govern how they handle your data.
7. Cookies
We use cookies and similar technologies to enhance your experience on the Site. Cookies help us remember your preferences, assist with the shopping cart, and analyze website usage. You can manage cookie settings through your browser, but please note that disabling cookies may affect some functionalities on the Site.
We also use Google Analytics to monitor how users interact with the Site. Google Analytics uses cookies to track usage data, and the data collected is processed in accordance with Google’s privacy policies.
8. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. We use secure servers, firewalls, and encryption to safeguard your information. However, no method of data transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security
9. Your Rights
You have several rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data, subject to applicable laws.
- Marketing Opt-Out: You can opt out of receiving direct marketing at any time.
To exercise these rights, please contact us at customer.lk@care.buyeasy.com.
10. Data Retention
We will retain your personal information for as long as it is necessary for the purposes outlined in this Privacy Policy or as required by law. If you request deletion of your data, we will follow an internal process to ensure that your data is safely removed.
11. Minors
We do not knowingly collect personal data from minors under the age of 18. By using the Site, you confirm that you are above the age of 18. If you allow a minor to access the Site, you are responsible for their use of the Site and the processing of their data.
12. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on the Site and notify you of any significant changes. Please review this Privacy Policy regularly to stay informed about how we protect your data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CIA Global
Email: customer.lk@care.buyeasy.com
By using the Site, you agree to the collection and use of your data as described in this Privacy Policy.
This Privacy Policy was last updated on December 23, 2024.
